Your questions, answered with a view

All you need to know about True Story Lodge

🛏️ Experience Serenity in Sunlit Suites

What types of rooms are available at True Story Lodge?

True Story Lodge offers deluxe suites, standard rooms, and family-friendly accommodations, all designed to provide comfort and a deep connection to nature.

Do rooms have private terraces?

Yes, rooms feature private outdoor spaces with beautiful garden or Lake Naivasha views.

Is Wi-Fi available in the rooms?

Complimentary high-speed Wi-Fi is accessible in all guest rooms and common areas.

Do rooms come with en-suite bathrooms?

Each room includes a private bathroom with modern amenities and complimentary toiletries.

Is daily housekeeping provided?

Yes, we offer daily housekeeping services to maintain cleanliness and comfort throughout your stay.

Can I request a room with specific views?

While we can't guarantee specific views, we'll do our best to honor your preference based on availability.

Are there accessible rooms for guests with disabilities?

Yes, all rooms are on the ground floor. Please let us know your needs when booking.

Is room service available?

Room service is available during designated hours, offering a selection of meals and beverages delivered to your door.

Can I book adjoining rooms for my family?

You can book two adjacent rooms depending on availability — or choose our two-bedroom bungalow for more space and privacy.

🏡 Your Private Lakeview Haven

What amenities are included in the bungalow?

Our bungalow features a fully equipped kitchen, living area, private bathroom, and a roofed outdoor terrace with lake view.

Is the bungalow suitable for families?

Yes, our bungalow is family-friendly, offering ample space and privacy for a comfortable stay.

Is there a minimum stay requirement for the bungalow?

A minimum stay of two nights is typically required, but this may vary during peak seasons.

Does the bungalow have lake views?

Yes, the bungalow and its terrace has a stunning view of Lake Naivasha.

Is housekeeping included with bungalow stays?

Yes, housekeeping services are provided to ensure a clean and comfortable environment.

Are pets allowed in the bungalow?

Pets are not allowed at True Story Lodge.

Does the bungalow have Wi-Fi access?

Yes, complimentary Wi-Fi is available in the bungalow.

Is parking available near the bungalow?

You can park safely directly next to the bungalow.

Can I host small gatherings in the bungalow?

Small, private gatherings are permitted. For larger events, please consult our event planning team to use the garden or lounge.

Children at True Story Lodge

A family-friendly stay designed with little adventurers in mind

Are children welcome at the lodge?

Yes, families with children are very welcome. We offer dedicated facilities and outdoor activities for younger guests, including a children's playground.

Do you offer baby cots or extra beds?

Yes, we’re happy to provide baby cots or extra beds upon request. Please let us know your needs when booking so we can prepare everything in advance.

Do you serve meals suitable for children?

Yes, our restaurant includes a child-friendly menu with popular dishes that younger guests tend to love—tasty, familiar, and freshly prepared.

🍽️ Dining & Wining at True Story Lodge

Savor meals that match the view

What dining options are available at True Story Lodge?

We offer a cozy main restaurant, 2 garden terraces, and options for private or romantic dining setups under the stars.

Do you cater to dietary restrictions?

Yes, our kitchen team can accommodate vegan, gluten-free, or allergy-friendly meals. Let us know your preferences in advance.

Is breakfast included in the room rate?

Yes, a wholesome breakfast with local ingredients is included with every stay.

Can I book a private dining experience?

Of course! Whether it’s a candle-lit dinner, anniversary, or proposal, we’ll help you craft a special moment.

Are there local dishes on the menu?

Yes, our chefs prepare a mix of local Kenyan flavors and international favorites to suit every palate.

Do you offer room service?

Yes, meals and drinks can be delivered directly to your room during our kitchen hours.

Is there a bar or lounge area?

Our bar is fully stocked with local and imported wines, spirits, and cocktails. The lounge is perfect for sundowners and evening chats.

Can I host a dinner event at True Story Lodge?

Yes, we offer full dining setups for events like birthdays, anniversaries, or company dinners.

Are children's menus available?

Yes, we’ve got tasty, nutritious options for little ones—just ask when you order.

Do you offer outdoor dining?

Absolutely. Enjoy meals in our garden or terrace with panoramic lake views—weather permitting.

🌺 Nature's Beauty at Your Doorstep

Can guests access the garden at any time?

Yes, our gardens are open to guests throughout the day for relaxation, walks, or peaceful reflection under the sun or stars.

Is the garden suitable for events?

Absolutely, our spacious garden hosts weddings, BBQs, team events, and private parties — with areas for stages, seating, or dancing under the sky.

Are there seating areas in the garden?

Yes, you’ll find benches, lounge chairs, and shaded spots scattered throughout — perfect for reading, sipping, or chatting in nature’s embrace.

Can children play in the garden?

Children are welcome to play and roam safely in the garden, provided they're supervised by an adult.

Are there walking paths in the garden?

Yes, charming footpaths wind through the garden, inviting guests to explore flora, birdsong, and fresh air.

Is the garden accessible for guests with mobility issues?

Yes, the entire garden is flat, with no steps or obstacles, making it fully accessible to all our guests.

Adventure Awaits Around True Story Lodge

Discover what guests ask before heading out to explore

What attractions are near True Story Lodge?

Nearby attractions include Lake Naivasha, Hell's Gate National Park, and Crescent Island Game Sanctuary.

Are the activities suitable for children?

Many of our activities are family-friendly and suitable for children. We're happy to advise you on which activities are appropriate for your children's ages.

Can True Story Lodge arrange local tours?

Yes, we can organize guided tours and excursions to nearby sites with trusted local partners.

Are there cultural experiences available?

Guests can engage in local cultural visits and community interactions to experience the area authentically.

Is transportation available for off-site activities?

We offer transportation services for guests wishing to explore the area comfortably and safely.

Are there hiking opportunities nearby?

The region offers various scenic hiking trails suitable for all fitness levels, from nature walks to more adventurous routes.

Can I go boating on Lake Naivasha?

Boat rides can be arranged for guests to enjoy the lake's serene beauty and get closer to the local wildlife.

What kind of activities do you offer?

We organize boat rides, nature walks, and birdwatching tours directly from the lodge grounds.

Do you offer birdwatching experiences?

Yes, the Lake Naivasha region is a haven for birdwatchers. Over 100 bird species have been recorded in and around our lodge alone.

Are bicycles available for rent?

Yes, one of our trusted local partners provides bike rentals. We’ll gladly introduce you and help plan a scenic route.

Do you organize trips to Hell’s Gate National Park?

Yes, we can arrange visits to Hell’s Gate, both guided and unguided. It's a must-see for adventurous guests!

🌱 Sustainability Commitment

Stay Green at True Story Lodge

What eco-friendly practices does True Story Lodge follow?

We rely on solar energy, use eco-efficient systems, and focus on locally sourced ingredients for our kitchen—our farm-to-table approach reduces our carbon footprint and supports local agriculture.

Do you support the local community?

Yes, we are deeply engaged in Corporate Social Responsibility (CSR) initiatives. We partner with local communities and run an education-focused project to help young learners access better schooling.

How does the lodge reduce water usage?

We use water-saving technologies throughout the property and encourage guests to use water mindfully, helping to preserve the environment and protect Lake Naivasha's natural ecosystem.

Your Safety at True Story Lodge

Feel secure while enjoying your stay in nature

Is the lodge located in a safe area?

Yes, guest safety is our top priority. True Story Lodge is located in a secure area and is protected by 24/7 on-site security staff.

Are there wild animals near the lodge?

Yes, Lake Naivasha is known for its rich wildlife. Occasionally, animals may be spotted near the lodge, adding to the natural experience while we maintain safety.

Are there medical facilities nearby?

Yes, there are doctors close by, and the town of Naivasha has hospitals and clinics equipped for any medical emergencies.

Do you have emergency plans in place?

Yes, our staff are trained for emergencies. We have clear evacuation procedures and first aid equipment available on-site for your peace of mind.

Pets at True Story Lodge

What you need to know before bringing your furry friends

Are pets allowed at the lodge?

Unfortunately, we do not allow pets at True Story Lodge in consideration of the local wildlife and the comfort of all guests.

Are there nearby facilities for pet care?

Yes, there are local pet boarding houses and veterinary clinics nearby should you need care for your pet during your stay.

Can I bring my assistance dog?

Yes, assistance dogs are very welcome. Please notify us in advance so we can make the necessary arrangements for your comfort.

Contact us

Make your request here now. 👋
We are available for you by e-mail, telephone or contact form.